Facilitating Crucial Conversations

Turn Difficult Situations into Productive Outcomes

Sometimes we choose to avoid difficult conversations as they seem too hard, but unfortunately the problems remain unresolved. Other times we facilitate crucial conversations and wish we knew how to handle them better. Here’s the upside: there are well-tested communication strategies to swiftly turn dysfunctional situations into constructive conversations.

This engaging session is a great opportunity to learn how to guide and influence productive outcomes from difficult situations through a better understanding of human behaviours and with simple yet effective and powerful communication strategies.

Topics:

• Overcoming conversation reluctance
• Understanding what makes us tick
• Confidently leading conversations for win/win outcomes

Target audience: Managers, supervisors, team leaders, and field officers. 

Facilitator: Martin Probst, PROfound Leadership

Martin Probst is an award-winning learning professional and #1 International Bestselling author, assisting individuals, teams and organisations to lead with confidence and succeed in today’s busy and ever-changing environment.

Through his company PROfound Leadership, Martin’s vision is to strengthen organisations through human-centred leadership and positively transform their future and generations to come.
His mission to maximise human potential and empower individuals and teams with skills of the future.

Martin is directly impacting the lives of many managers in Australia and around the globe through his simple-yet-effective and solution-based leadership strategies, so they can successfully deal with the human aspects of the business.

Registrations

AEN Members: Free PD Session: Please login to Member’s area to register for this session.