Managing Conflict with Confidence

Navigate Challenging Situations Successfully

Positive relationships and win/win outcomes are critical success contributors, and a range of conflicts can easily interrupt this. We must acquire the expertise and confidence to manage our emotional state effectively while in the heat of the moment to avoid negative effects on our wellbeing, morale and productivity.

This engaging session is designed to equip you with a deep understanding of what is driving conflict and how to achieve positive outcomes when dealing with employees, colleagues, managers or any other people you regularly interact with. You will acquire well-tested strategies to identify, deal with and resolve conflicts skilfully and more confidently.

Topics:

• What caused conflict?
• How to identify and handle conflict
• Resolving conflict with confidence

Target audience: Managers, supervisors, team leaders, and field officers. 

Facilitator: Martin Probst, PROfound Leadership

Martin Probst is an award-winning learning professional and #1 International Bestselling author, assisting individuals, teams and organisations to lead with confidence and succeed in today’s busy and ever-changing environment.

Through his company PROfound Leadership, Martin’s vision is to strengthen organisations through human-centred leadership and positively transform their future and generations to come.
His mission to maximise human potential and empower individuals and teams with skills of the future.

Martin is directly impacting the lives of many managers in Australia and around the globe through his simple-yet-effective and solution-based leadership strategies, so they can successfully deal with the human aspects of the business.

Registrations

AEN Members: Free PD Session: Please login to Member’s area to register for this session.